Beversbrook Medical Centre

Beversbrook Medical Ctr, Harrier Close, Calne, Wiltshire, SN11 9UT 937 reviews

Reviews

Recommend
Involvement
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17th September 2024


After being diagnosed with high blood pressure, high cholesterol and pre-diabetic. I wanted advise about my diet which I think is very good. I was offered a course for pre-diabetics which main aim was to lose weight. My BMI is normal so I do not need to lose weight. They also offered life coaching which again is to lose weight. I suffer with anxiety regarding medical/dental appointments and this is not helping. I have not been seen by a Dr and don’t know what I am doing.

Suggested improvements
Ability to discuss treatment options and advise regarding diet.

Experience
Involvement
Cleanliness
Staff
Appointment
 
30th July 2024


I came here a while ago to have an appointment regarding body pain that had been going on for many years, specifically mentioning my legs and hips, I was seen by some older man, he looked me over once and said there was nothing wrong with me, no tests or anything. I have recently been diagnosed with a disability, one that is the cause of my pain. His only advice in the appointment, to a disabled person, who was working a full time job in retail and standing all day was, to “stand up more”. Great advice thank you, wow! you really helped me. Couldn’t say I would recommend this place if it’s for anything but a cold.

Suggested improvements
Any help at all would’ve been good!

1st August 2024
Response from Beversbrook Medical Centre

Dear Patient, We are sorry to hear about your experience. It is concerning that you did not receive the thorough evaluation and support you needed. We aim to provide comprehensive care and take your feedback seriously. We would like to discuss this further and see how we can address your concerns. Please contact us directly so we can work to improve our services. Kind Regards, Julie Taylor - Operations Manager

Experience
Involvement
Cleanliness
Staff
Appointment
 
17th July 2024


On Tuesday the 16th of June i attended my appointment that was with dr Hughes I believe. I was made to feel so comfortable and listened to for the first time in a while when going to the doctors! Not only did she take in what I was saying/feeling she gave me a range of different options of how to go about solving my reasons for attending the doctors. She constantly made she I was understanding what she was explaining and made me feel extremely comfortable with being able to communicate without me feeling stupid.

Suggested improvements
Nothing

22nd July 2024
Response from Beversbrook Medical Centre

Dear Patient, Thank you for sharing your experience! We are pleased to hear that Dr. Hughes made you feel comfortable and listened to. It is good to know she provided you with options and clear explanations. We are here to support you, and your feedback means a lot to us. Kind Regards, Julie Taylor - Operations Manager

Experience
Involvement
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Staff
Rating not given.
Appointment
 
27th June 2024


I needed a repeat prescription and it was done straight away. Fantastic service and very helpful

Suggested improvements
Nothing

1st July 2024
Response from Beversbrook Medical Centre

Dear Patient, Thank you for your review! We are pleased to hear you found our service fantastic and helpful. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager

Experience
Involvement
Cleanliness
Staff
Appointment
 
23rd June 2024


After phoning was given a doctors appt. the next day who assessed and was given a further appt. for minor surgery

Suggested improvements
Nothing that concerned this problem

1st July 2024
Response from Beversbrook Medical Centre

Dear Patient, Thank you for your review! We are glad to hear you were promptly scheduled for an appointment and received the care you needed. We really appreciate your feedback. Kind regards, Julie Taylor - Operations Manager

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Beversbrook Medical Centre: http://iwgc.net/ejh6s